As the year winds down, now is the perfect time to take full advantage of your health plan benefits before the new year begins. With Open Enrollment behind us, it’s easy to focus on the future, but there are key actions you can take right now to maximize the benefits you’ve already selected.
Many people miss out on opportunities to avoid gaps in care, reduce out-of-pocket costs, and make the most of their current plan. Taking action before the year ends helps you start the new year with the healthiest—and most cost-effective—plans in place.
5 Things To Do Before the End of the Year
1. Refill Your Prescriptions
Make sure you have enough of your medications to last until you can meet with your doctor, especially if you changed plans. If your medications require prior authorization, and you are changing plans, find out what the process is for the prior authorization for your new plan. Here’s how you can do that:
- You can find benefit contact information at VEBAOnline.com/Benefit-Contacts/.
- If you need help confirming if your prescription is covered by your new plan, reach out to The California Schools VEBA Advocacy Team for support at 888-276-0250. To streamline the process, have the following information ready when you call:
- Name
- Date of Birth or Social Security Number
- Classification
- Prescription name, dosage, day supply
- Delivery method: pharmacy pick up or mail order
Important Note: Remember to review your plan’s prescription coverage documents as medication coverage can change periodically.
2. Download Your Digital ID Card
In 2025, all CalVEBA carriers transitioned to digital ID cards. Click here for instructions on how to download your digital ID card.
Pro Tip: Download or screenshot your digital IDs on your mobile device and upload them to the MyVEBA app to have all your IDs in one place.
3. Download the MyVEBA App
CalVEBA members can access their plan information online at MyVEBA or through the MyVEBA app. Download the MyVEBA app for Apple or Android. Use this app to:
- Save ID cards for yourself or your dependents
- See your current health plan(s)
- Review your Summary of Benefits and Coverage (SBC).
4. Update Your Contact Information
Make sure your plan has your current contact details. This helps avoid delays in claims processing, keeps you informed about your benefits, and allows you to receive important updates.
Don’t forget to include your email address. This is now a required field. Your email will only be used to send information related to your benefits, such as plan changes, coverage updates, and helpful resources.
5. Review Plan Information and Ensure Continuity of Care
Take time to review your coverage and benefits after Open Enrollment. Check details like networks, exclusions, and limitations. If you’ve changed plans, confirm that your current doctors and specialists are still in-network to avoid unexpected costs and disruptions in care.
If your provider is no longer in-network, you can contact The Advocacy Team to help you find a new provider or understand your options. You may also need to select a new primary care provider (PCP) with your new plan. Some carriers require this to coordinate care and referrals.
Understanding your coverage helps you manage costs and stay on top of your health.
Review your coverage and explore what’s new for the upcoming plan year. Log into the MyVEBA Portal to access your CalVEBA Member Benefits Guide and discover updated offerings, plan changes, and resources available to support your well-being.
Looking Ahead: Plan to Meet with Your Care Team
Before the year ends, it’s also important to take a moment to schedule any appointments you’ve been putting off. Whether it’s an annual physical, preventive screenings, or consultations with specialists, meeting with your care team ensures you’re on track to start the new year with a clear plan for your health. By addressing any health concerns now, you can avoid complications later and make the most of your current plan benefits.
We’ve put together a helpful resource to guide you in preparing for your upcoming appointments and making the most of your care team. Access the Healthy Life Hub here.
We’re Here to Help
Please know that we’re here to support you all year. The Advocacy Team is here to help you navigate the healthcare system—whether it’s accessing care, dealing with referrals and prior authorizations, or making the most of your CalVEBA benefits for you and your family.
If you have any questions, contact The Advocacy Team at 888-276-0250 or visit us online at VEBAOnline.com/Contact. For urgent requests, use the “Urgent” box on the contact form.
Additional Support for Life Changes
As you prepare for the new year, if you’re navigating a major life change, we also offer the Navigating Life Transitions program. This six-week group course provides support, tools, and confidence to help you through any transition, with guidance from a licensed therapist.
